Cairns Regional Council eServices - Service Requests

Report a Problem

For Emergencies

Please ring Council's Customer Service Centre on 4044 3044 (burst water or sewer main, dog attacks, etc).

Notice a difference?

Online Self Service has updated its process, to provide an improved customer experience.

We now provide a single Report a Problem online form for reporting all issues and problems. For your convenience, Google Maps has been added to assist in pinpointing the location of the problem.

You can request a Business Logon Account

to manage your Council business online.

Apply for a Logon Account